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Jonathan S

1 reviews | Active since Jul 2011

27 Nov 2015, 17:10

Takealot - the Ed Wood of online retail

\Delivered to your door within 1-2 working days after payment is confirmed"is what your site says for In Stock items. I've complained by e-mail about this numerous times because It is simply not true.<br> <br> I paid on Wednesday. So get your abacus out and count with me. Wednesday is payment day. Thursday is day 1. Friday is day 2. According to your site I would get it today. Only after phoning twice was I informed that I would only get it next Wednesday. False advertising at its best.<br> <br> Whoever actually typed up your \""when do I get\"" page must have surely burst into a ball of flames soon after completing it because it's a work of incomparable fiction.<br> <br> Short of lodging a complaint with ASASA"

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Replies (1)
takealot.com
takealot.com's reply27 Nov 2015, 18:15
Official
Hello jskel,

We apologise for missing our promised delivery date and for the frustration this has caused. Our complaints team has not been able to get hold of you on the number provided to assist with this matter. They're liaising with the relevant courier to confirm how soonest delivery is possible and we'll also get clarity on what has caused this delay. We'll do our best to get your order delivered by Monday latest. Our team will reach out to you again as soon as they've received feedback from our order fulfilment team.

Sincerely,
takealot.com