Takealot Taking advantage of their Customers - *****

The inability to be transparent to your customers is appalling. I BOUGHT a laptop from Takealot, only to return it due to a fault. Then they tried to say I damaged it. They "returned" an empty box 3 weeks later traumazing myself and the courier making it seem the item was ******. Meanwhile sending me notification they had the item. That I could not claim as it was not out of warranty (a laptop they'd now kept in their possession for over 40 days) . Lying that it could not be replaced as it was no longer in stock. Yet on their site it was very much in stock at a higher amount. I am still waiting for my refund. My partner then made a couple of orders.... tracking the delivery on the day the delivery was "returned and rescheduled for another date" 4 days later we did a follow-up. Only to be told the courier was ******. And the item was no longer in stock to be replaced. So had we not followed-up the "rescheduled date?" Another order canceled and again the item no longer in stock which contradicted what is showing on their site. Same products at a higher amount. You can not get a hold of them via phone. Via email you'll have multiple consultants "escalating" your matter. On Twitter and Facebook the consumer complaints that they take forever to address. It's appalling. So disappointing and very disrespectful to their customers.