CO
Christina O

1 reviews | Active since Feb 2017

08 Sept 2020, 04:58

Takealot takes more than it should!

I ordered 3 items from takealot.com 2 weeks ago and when the order was delivered, 2 items were missing. I told the driver and he said that was all he had for me and maybe another driver would deliver the remainder of the order later that day.

By the next day, the order was not fullfiled and I contacted Takealot for assistance. Letting them know that 2 items from my order was missing and I'd like to get it. This was over 5 days ago and all the representatives have told me is that they are waiting for the warehouse to let them know what happened. They advised that once they get more information, I will then get my order fulfiled. They cautioned that if the stock runs out before then, the order will be cancelled and I will be credited.

I find this absolutely unacceptable. I should not have time air to get an order that I paid for due to someone's mistake, while running the risk of it running at of stock. I would like my order delivered before 10 Sept, the processes that happen should not be my problem.

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