Takealot - TakeLESS from me in future

I have been a Takealot client from their inception. I have now come to the conclusion that Takealot not be keeping me as a client much longer, here are my reasons: 1. A client cannot call in anymore an talk to a customer care person and their website is lacking the option to log a general complaint 2. Christmas present and home decoration was ruined because of the delivery of items I did not order or the wrong items delivered TWICE 3. I have just ordered 4 items again, one broke after I used it once, another was made of inferior plastic which cut and sc****d my skin when I used the machine and the third item I got was 3!! tubes of Pritt instead of 10 Tunisian crochet hooks (man how do you make such a mistake?) 4. To cut out the schlepp with courier guys pitching at your door whenever you are NOT there, I started using the Pick-Up facilities (HOORAY!!! was so happy when they introduced this) Oh my hat - Are you only doing these people a favour by picking up your products.... Never have I ever had such a non-person friendly welcoming. Forget about returning, very underwhelmed and love to say - Lady, I only give you the stuff I have nothing further to do with this. 5. Takealot either train your staff better from client facing to packers, or take in less orders until you have sorted out your inhouse politics. I have now burnt my fingers with you 3 times, I have not started yapping about your service to my friends. Clean up your act - By other reviews on Hello Peter I gather that I am not the only client that is upset about product quality, service delivery and payment problems.