Takealot = TakeaLooooooooong (Horrible service)

I am receiving the worst kind of service imaginable from Takealot.com. I placed an order #***2 for delivery on 7th Oct 2020 and they gave me a delivery date of Monday 12th Oct 2020 (8am-5pm). I accepted and waited all day for the delivery on Monday 12th Oct 2020, having received these messages: Monday 12 Oct 2020 07:34 "Hi Mr. your Takealot order is rescheduled for delivery before 5:00PM today" 07:47 "Hi Mr. your Takealot order is out for delivery and will arrive before 5PM today" 16:37 "Hi Mr. your Takealot order will be delivered before 5:00PM on Tue 13 Oct" - This was done without consulting with me if I'm OK with it. 19:17 "Hi Mr. we tried to deliver your Takealot order, but couldn't" 19:17 "Hi Mr. your Takealot order will be delivered before 3:00Pm on Tue 13 Oct"

Tuesday 13 Oct 08:14 "Hi mr. your Takealot order os out for delivery and will arrive before 3:00PM today" - At this point I asked if I could rather collect the order from my nearest pickup point instead and was informed that they asked "order fulfillment dept" to arrange a "PROMPT DELIVERY" 08:19 "Hi Mr. your Takealot order is out for delivery and will arrive before 5:00PM today" 09:19 "Hi Mr. we tried to deliver your Takealot order but couldn't" - At this point I contacted them again stating that there was no delivery attempt at my property as I'm working from home and my own vehicle was parked on the pavement in front of my yard with the gate open. 09:20 :Hi Mr. we tried to deliver your Takealot order but couldn't" Again I contacted them and asked if I could rather collect my order from their pickup point personally. 18:14 :Hi mr. your Takealot order will be delivered before 3:00PM on Wed 14 Oct"

Wednesday 14 Oct 08:00 "Hi Mr. your Takealot order is out for delivery and will arrive before 3:00PM today" 09:21 "Hi Mr. your Takealot order is rescheduled for delivery before 7:00PM today"

If this is how the Takealot "Order Fullfilment Dept." handle an escalation and arrange for "PROMPT DELIVERY" than I need to ask for my school fees back. Even a DONKEY would have had my order delivered to me in time. I would like my order taken to the Ormonde pickup point because that is where I will be driving to straight after my meeting to demand my order!!!

They are a horrible bunch. I even been in contact with a "Mujaahid Gani" via e-mail and although I explained that I waited all day Monday at home, they decided to reschule for Tuesday without checking if I will be available. I waited Tuesday and been in contact with him personally and today is Wednesday and my fiasco continues.

...Mind you, I had a family emergency and ordered groceries needed for daily use and paid the premium (obviously more expensive than normal stores" and this is how they treat a client?

I will be stopping all pickups from Ormonde when I get there until I receive my order at that pickup point!