TAKEALOT TAKE YOUR MONEY BUT DON'T DO REFUNDS

I ordered goods from [URL Removed] on 27/12/2015. Only after processing the payment did I realise that I actually ordered the incorrect items. There is nowhere on [URL Removed] website where you can cancel an order. Immediately after realising that I had ordered the incorrect item, I sent an email to [URL Removed] telling them to cancel my order. It is now 05/01/2016 and I am still battling to get my money back from [URL Removed] and they come up with all sorts of excuses and try to blame it on the couriers. I never took delivery of the goods so it is not as if it is something that I took delivery off and tried to return. Don't do business with this company. Their name rings true...they do TAKE A LOT!!!