TAKEALOT. . . TAKE A LOT OF YOUR MONEY AND LEAVE YOU IN THE COLD

I just had a call from Robyn at your call Centre about my order which was placed on friday 23 Feb 2018 and was paid cash. . (now in your account). Order: ********** 7.

She told me, that I could reorder the goods from your catalogue for delivery, but not tell me that I will not get it at the sale price. (which I specifically the reason why I bought it), until I mentioned/; "So you saying I can reorder it again for delivery. . . . uuuuugh but not get it at the sale price).. Oh she says I was GOING to tell you that????? when??? Easter, New Year??? when.

Takealot your "CUSTOMER SERVICE" STINK from hell, you have now got my money, so the attitude is, Oh now ****** off if you want to or not want to?

I am not going to take this lying down, we have gone to the media, Robyn at your call Centre think I lying to her when I said we received notification that the product is ready to collect the friday.

This is uncalled for. . Your incompetence and customer service is pathetic beyond. I will send it on any media interested in knowing that Takealot, is happy to take our money, run with it and could not care if we have received or happy with the product or service.

In the meantime my account is now short of OVER R2000 and spending unnecesary Uber money to collect, just to be told it not ready. Riaan from your warehouse offered to see that this be sorted out and up to today, nothing has happened and no response from any person other than Robyn who was just a waste of time.

So howmany people should we deal with until we get CUSTOMER SATISFACTION AND RESULTS I have screengrabbed your statement you make regarding what you stand for and none of this I have experienced or true.

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When security vulnerabilities are reported to us in compliance with this policy, Takealot will validate and fix such vulnerabilities as soon as reasonably possible, in line with our commitment to the privacy, safety and security of our customers. We will not take legal action against you or terminate your access to the Service if you discover and report security vulnerabilities responsibly in compliance with this policy. Takealot reserves all of its legal rights in the event of any noncompliance with this policy.

If you are looking to report another type of issue, which falls outside of the scope of this policy, for example if you are a current customer and you suspect ********** activity or suspect that your account may have been compromised, please contact our support team here. Your issue will be investigated immediately and thoroughly.