Takealot Support - maybe the worst?

I ordered a Maxwell 128GB SSD on Takealot.com. On arrival I opened my package and I saw that I received a Toshiba 1TB HDD instead, this already got me angry, as I can not see how this products can be so easily mistaken as it is: 1. Different brands 2. Different types op hard drives 3. Different sizes After calming down and receiving my SMS I called in as the date did not suit me, I was busy with work, after 20mins on hold I gave up as I was wasting my time and my airtime, this had me ready to drive anywhere to get my product, but that is not possible. When the driver came, I told him to please leave as I am in a meeting, I told him I tried phoning to reschedule but nobody answered, after getting attitude from him I told him to please leave the premises. Another two days followed where I was on hold 20-30mins each day, not any answers. I can’t believe a company this good has such **** support. It really is shocking.

I have given up, I will not be returning this product as I can not get a hold of anyone, this is infuriating, totally unacceptable and terribly disappointing.