Takealot sucks when you need them the most.

On the 6/11/2023 I placed an order #*** of 4 items (laptop charger and 3 other items), 1 of the items were delivered, I contacted Takealot and informed, I had to take photos of the box so they could see the size and whether the box was tampered, after much back and forth, they claim they were waiting for stock of an item, I was not informed, according to the order on my account, the complete order was delivered, I am a Principal who is in desperate needs of the laptop charger for reports, year end functions as our school closes on the 1st December. After much emails and calls, Takealot decides to reorder my order #*** on the 21 November, scheduling delivery for the 28th November, I then get a message informing me that delivery was re-scheduled for the 1st December, the day we hold our graduation and closing function, I am very upset right now as I was grossly inconvenienced and the manner in which my query was handled was atrocious. According to Takealot, I must just settle for what sms they send me, they don't have the courtesy of affording me a call due to the nature of this order. We go on holiday from the 1st December and there is no-one in school to sign for delivery as I teach in a very rural area in the far North of KZN. I order monthly from them as I live so far from shops and this is the only way of me receiving goods on time, but its obvious their service has gone down the drain.