Takealot spoiling a child's Christmas day.

I bought a dolls pram for my daughter as a Christmas present. When my child opened her present on Christmas day, great was our disappointment when we discovered that the product was incomplete and did not have the axes to affix the wheels to the pram. Throughout my communication with Takealot I indicated that I do not want a refund and that I want the pram. The pram was returned to the Takealot warehouse. I was then informed by Takealot that they are unable to replace my item as they are out of stock. I informed them that I want them to sent the pram to their supplier to repair the pram. (It is just the axes that was missing - no repairs needed to be done). I was then informed that their supplier is also out of stock and cannot repair same. I requested Takealot to sent the faulty pram back to us. I was kind and patient and I never even requested a discount on the faulty pram when they return the faulty pram. This morning I just received an email to tell me that they cannot sent my pram, which I bought, back to me. End of the story. Why does Takealot gave me no choice. I must just go with whatever they decide. I am very unhappy and displeased with Takealot! Thank you Takealot for spoiling my child's Christmas day and thank you Takealot that she still doesn't have a Christmas present. A job well done on spoiling a child's day!