EL
Ellen L

1 reviews | Active since Nov 2012

04 Feb 2016, 13:11

Takealot should close their doors

The amount of *********** staff at Takealot is ridiculous. Call centre staff don't know where their suppliers are based - their feedback is vague - you have to wait 41 days for a product to be delivered - you don't receive feedback on a complaint - their attitude sucks - if they don't have an answer for something, which is 90% of the time, they ask if they should cancel your order. They are just a bunch of hopeless cases working at that place. I will never shop at Takelot again...bring Kalahari back. Up to the manager who called me to tell me the same ******** that ten people told me before her, is useless. You will never hear a Takealot staff say \It's no problem, I'll make it happen\". Nobody in that place makes anything happen. They are a bunch of robots sitting there taking calls all day - that's it - period! Don't expect anything more from any of them. There is always an issue with my order and 90% of the time I have to wait weeks for my products. <br> NEVER AGAIN. <br> YOUR SERVICE IS PUTRID.<br> What's the point of shopping online then, if you always have to wait weeks to get your?!"

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Replies (1)
takealot.com
takealot.com's reply04 Feb 2016, 20:25
Official
Hello lospere,

Shopping with us should be a simple matter of placing your order and receiving it and we are sorry that this hasn't been your experience, as well as for the quality of support received when contacting us. Our complaints

Team have tried to contact you today, however were unable to. We are looking into your concerns as a matter of urgency and will revert back to you once we have addressed the agents involved.

Regards
Takealot.com