Takealot Shoddy product Toolbox set review.

We bought a unit a toolbox, it delivered on the 16th of December. It is called ;

85 Piece Tool Box Set With Metal Box - 1/4" & 1/2" Professional Tools

on the Takealot Store page, aka : https://www.takealot.com/85-piece-tool-box-set-with-metal-box-1-4-1-2/PLID***4

Now as a person whom has worked 4 years in the plumbing industry and continues to work in a technical role, I have to say my experience with this toolset was dreadful. The Measuring tape was firstly stuck and secondly non functional with one time use. The Grips of the Gas Plier / Water Pump Pliers came loose immediately with first use. The same was applicable to the pliers. The 17mm Spanner snapped at the head when we were fastening a motor gate. We since took the product back to Takealot. Their official response was as follows :"Unfortunately we cannot accept your return request as there is visible user damage to the return item which voids the warranty. Our returns policy states that the defective item cannot be accepted if the item : Is faulty due to normal wear and tear ( that means the normal damage that occurs over time ) is damaged by you, or you didn't take good care of it; is damaged by electrical surges, or sea air corrosion (like rust); is damaged because you modified it, or works as described on our website but you're using it for an unintended purpose. Please refer to the "defective items" section in our returns policy for more details. " As someone whom has worked for quite some time with hand tools I can tell you these were not quality products, as a customer of takealot I am aggrieved and horrified that myself, and others in similar positions are taken advantage of with shoddy products for a corporate bottom line. We have bought takealot products before without disappointment, Our subsequent follow-up with Takealot has not yielded results or communication. We are deeply disappointed and have ceased all purchases and good faith references to Takealot.