Takealot service pathetic

I bought a PC motherboard from Takealot a while ago. It went faulty, . Sent it off for repairs via Takealot, and 30 days later it was returned not repaired due to physical damage. It was sent off without damage. Takealot then refused to even deal with me, citing T&C , its the wholesalers responsibility. When I tried to contact their supplier they would not deal with me, as I am the end user. Takealot would do nothing to assist. So I bought a NEW motherboard with my own money. 5 days later, Takealot called me and asked if I had received my motherboard that they had replaced. I said that I bought a new one myself but they kept on saying they had asked the manufacturer to replace it. Eventually they said they would investigate and get back. Then nothing. 5 days later they called again. Again they said it had been replaced. Eventually they called back again and said it was magically out of warranty again and not being replaced. I asked them to pull phone records, and they agreed they had told me it was being replaced, but said they made a mistake. Well done Takealot on ******* service and ******* communication. Its no wonder you are rated one of the worst retailers in SA. #BadRetailer