SW
Steve W

1 reviews | Active since Mar 2009

10 Dec 2015, 15:49

Takealot service dives to Kalahari low

After purchasing an item that was in stock on 27/11/2015, on 8/12/2015 (11 DAYS LATER), Takelot advise me that they are now out of stock. I requested a refund, and TWO DAYS LATER I AM STILL WAITING FOR MY REFUND.<br> <br> They also FAILED THREE TIMES to collect their faulty goods that my son was trying to return, and they NEVER DELIVER OR COLLECT AT THE TIME THEY PROMISE.<br> <br> WHERE IS MY MONEY???<br> <br> TAKEALOT SERVICE HAS GONE FROM GREAT TO SUCKS ever since Kalahari bought them out!!!<br>

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Replies (1)
takealot.com
takealot.com's reply10 Dec 2015, 17:09
Official
Hello Stevew,

Thank you for taking Kim from our complaints team's call to clarify the situation with your refund. As discussed your R379.00 has been refunded to your credit card. Depending on the processing time of your bank the funds should reflect in your account in 3 - 5 business days.

Once again we apologise for the unpleasant experience caused by our supplier's out of stock situation.

Sincerely,
takealot.com