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Cecil G

1 reviews | Active since Jul 2011

20 Nov 2024, 09:10

Takealot service degrading

I have tried unsuccesfully to find an email address for complaints at Takealot so I’m posting here. I recently ordered 4 Mihome temperature/humidity sensors. They sent me two and a dog bowl. I returned the dog bowl after explaining at length to the supervisor (Adam) what the problem was. They sent me one more sensor. I just got off the phone with takealot asking them (Baby) for the fourth sensor. I have always had excelkent service from Takealot but this happening twice in a row on the same order is concerning.

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Cecil G's update03 Dec 2024, 17:40
Reviewer Update
I have now personally contacted takealot three times and they cannot resolve my issue. If there’s anyone in management at takealot have them phone me please.