Takealot sends same defective product 4 times as replacement

We have been patient and accommodating towards Takealot. I am now frustrated, disappointed and angry to say the least. We ordered the first pressure cooker 15th April 2026 today I received the 4th product that's dented in various places. I urgently need this product and have been given the run around from the onset. I spoke telephonically to Sharlton who assured me that they will replace the product in good order. Yet again I received a damaged product. He also advised me that he would replace the product with a more expensive product but sent me the same product yet again. I don't want a more expensive product I just wanted one the was not damaged. I think I've been patient and understanding till now. Talking to Sharlton I realised that I needed pics or video. So when I was promised a different product and saw the same item from the last 3 times I recorded opening from the start. Same as first product.Sharlton and his manager Rihanna.V said they approved a more expensive product. I got the same thing back. So disgusted. Sharlton and Rihanna.V. I have the video. I sent it to you Rihanna.V.