TAKEALOT Sending wrong parcel twice in a row

Good day,<br> <br> Usually I have no problems with your service, the best in SA in my opinion but this time I just had enough.<br> <br> I bought a TEK88 38mm Hermes Brown Leather SINGLE Tour Band for my wife from you website about 2 weeks ago. She was so excited and could not wait for it to arrive.<br> <br> When it did, it was the wrong Band, you guys sent us the DOUBLE TOUR Band. I did everything you guys asked me to do to do the return and for you to send me the correct band.<br> <br> The delivery guys cam here today (after waiting a week) and AGAIN you sent me the incorrect BAND.... I didn't even take the band today. Now I'm going to wait ANOTHER week.....<br> <br> The lady at the returns department straight out said you don't have stock.. THEN WHY SEND ME THE INCORRECT BAND???? Net even sure she know how there is now stock cause it seems like you dont even know what I ordered?!?!?!<br> <br> WHAT NOW? I ASK YOU WHAT AM I SUPPOSE TO DO NOW? WAIT ANOTHER WEEK TO JUST RECEIVE THE INCORRECT THING AGAIN?