FL
Fname L

1 reviews | Active since Dec 2014

17 Aug 2020, 11:29

Takealot selling used products and advertising them as new

I bought the Beurer BM95 blood pressure monitor from takealot last week and noticed when i opened it that it had been used. I paid a lot of money for a used blood pressure monitor that was advertised as new by takealot. I logged a replacement citing this and takealot replaced it - this for me already tells me that they knew what they did and that it was not the first time this has happened.

The replacement just arrived and it seems as if they thought that they could pull the same **** again. The device was replaced but everything else in the package is used, it's clear it's been used! So where did the 'new' device come from? Utterly disgusting that they are selling used items and advertising them as new.

I will send it back every time until they send me an unopened, unused product that was advertised and what i paid for.

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Replies (1)
FL
Fname L's update19 Aug 2020, 08:15
Reviewer Update
Takealot has since said that they will not replace the item because they do not have stock and do not know when stock will be available again. I called the supplier shown on the item and they said they have plenty of stock... so more dishonesty from them. i still have not heard anything back from takealot on selling me a used item, seems like this the usual business for them and if caught they say that they can’t replace due to stock