DnmW
Does not matter W

1 reviews | Active since Aug 2017

16 Mar 2018, 11:15

TakeAlot Seller Support is ******* !

<p>I would rate a zero star but there is no option to do this. Seller support at Take A lot is absolutely *******. Support hardly ever reply to emails requesting support on different issues. Matters raised with management are often ignored and disputes over incomplete and damaged returns are often rejected. Leaving sellers losing money because the TAL return process is simply there to keep buyers happy. Example, A customer buys a product on Take a lot, open it up and unpack the box. Then he decides to return it for whatever reason. Oops he forgot the power cable or an accessory! I will receive it back and dispute it with Take a lot and all they will tell me is that when they received the product back it was checked and found to be complete so, they reject my claim. They have no evidence at all of receiving a complete product! When you ask them to follow up with the buyer to check if he still has the missing part- Take a Lot reply that they dont do this or dont have the capacity to do this ! The way Take A lot is setup for returns is completely flawed as they allow products to be returned broken, damaged and incomplete and simply refund the buyer and return the product to the seller to swallow the loss.&nbsp;</p>

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