CS
Charlene S

1 reviews | Active since Jul 2019

04 Nov 2023, 07:47

Takealot seems to be selling supplies rejects. Bad service delivery.

There's a lot to love about Takealot. Able to collect until 7pm. Discounted products. But the company's service has been bad. The estimated time frame for a product to be received was 3-5 working days. As it stands, the product will only be ready for collection on the 7th working day or theteafter. This was a gift for my nephew who turns 1 today. I am leaving to his party without a gift which I ordered on Sunday, trusting the estimated 3-5 days. In the past year or 2, the products I've ordered from takealot have been of poor quality. I've had to make countless returns. I've received countless defective products. Dry mascara. Night light for kids that projects stars and moons appeared dim & unclear which is not the case with similar lights bought elsewhere. Incorrect size pants delivered. Rubix cube delivered was not the Rubix cube advertised. The cologne purchased smelt nothing like the actual cologne and could not be returned. I received a gift which was a phone from Takealot which I took great care of and I am not one who ever spends hours on her phone. 6 months later, the phone started giving in. It seems to me, takelots selling suppliers rejects. It's great to purchase discounted items but you end up paying more at the end of the day with all the driving back and forth to return items to the collection point. There goes your discount. Been a client for many years but a future with Takealot hangs in the balance.

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