TAKEALOT ****S THEIR CLIENTS

One star is too many for how disappointed and disgusted I am with Takealot. I'm writing this so that everyone can please be careful with Takealot.

If I had known how Takealot tries to ***** you over I would have never bought anything from them. Rest assure I will not ever buy anything from them again,

I bought my Fitbit watch device from Takealot in November of 2019. The watch never gave me problems at all. A few weeks ago I went swimming and the whole face of my Fitbit came off. I did not bump it, nor was I close to any edges. I went home and checked my warranty of Takealot, and it said that it was a 2 year warranty.

Please know that if this problem or circumstances was at all my fault, I wouldn't even send it back to Takealot. But this was never my fault, and because it said that it had a 2 year warranty, I would be somehow credited, especially because it was not my fault that the watch broke.

Takealot came back to me, and told me that it was user damage. They basically just told me the "warehouse" saw that it was 'my' fault the watch broke, and the warranty can't be held then.

Very very easy for Takealot to just blame the clients and assume it was their fault. Don't put a warranty on a something if you're planning to **** the client. Your behaviour is disgusting and I'm appalled that such a "good" company basically *****s their clients over left, right and center.

I am not going to keep quiet and I will most certainly not going to stop with one review.