Takealot: Ruthless & ********

Sold me poor quality and dangerous mattress at high price. Refused return at first because it did NOT adhere to their return policy of: "-ITEM IS VERY DIRTY; -ITEM HAS STAIN" Then they actually accused me of exactly that: item dirty / stained when I never did received it back, nor did it have ANY stains or dirt when it was picked up by their couriers from my home when I first returned it. They paid NO attention to my original complaint that it is dangerous and I already fell off it and got injured because of its instability, weakness and poor construction. Instead they continue to accuse me falsely and keep attempting to return this dangerous, useless product to me, and refusing to refund me.

This is my explanation for returning it in the first place: "I am in a wheelchair. I cannot even get on that unstable, weak and very uncomfortable mattress without falling off. The sides immediately bends down when you put any weight on it. It is dangerous product which should NOT be allowed to be sold without the sides being strengthened and solidified, or at the very least add a CLEAR warning of its instability. It is UNSAFE!"