JvdV
Johann van de Venter

1 reviews | Active since Dec 2019

20 Dec 2019, 11:59

Takealot ruiend my Christmas gifts!!

Takealot messed up all my Xmas orders this year. My First order also had an item that was canceled due to "no stock". This item however very difficult to source since its a specialty item very few suppliers carry. I then found an identical unit but had to buy it from another shop so now I sit with credit at Takealot I don't want to use. Theorder was on the 15th of December and should have arrived yesterday but didn't. Now it's supposed to arrive today but t hasn't yet.

One my Second order they canceled another one of the items after I paid for the full order, again due to "not having this item in stock any more". I don't understand how this can happen since all the items showed as being in stock an available in JHB and CTN.

I then had to buy a similar product that was more expensive and pay for the extra. Then, after placing this order on the 17th of December, they informed me that it will only be delivered on the 31st of December, which is absurd since Xmas was 2 weeks away at that point and delivering it after Xmas just would not cut it.

After I had to yell at a couple of people at Takelot (which is a mission on its own since they don't answer they phones) the order from the 17Th got delivered today. Two of the boxes are not packed in Takalot boxes, but was straight retail packaging that got shipped and both these item's packaging is damaged. Both these items are gifts so am I supposed to give damaged boxes to my family??

Way to go Takealot !!! I'll use my credit in the new year and close my account !

I don't care what specials they run, I wont buy from them ever again !

0
Replies (0)