TAKEALOT RETURNS WORST EXPERIENCE

I received a broken product in the packaging and there were missing components. When I advised the consultant said there is nothing she can do I need to log a return and come back and wait for the email to come through advising that there is a replacement item for me. I haven't even left the warehouse at this point in time.

I am appalled that they could have even mentioned this to me. I insisted and by the time a manager came I just wanted the screen guard and wasn't bothered about the missing parts. False advertising from Takelaot firstly.

Secondly I purchased a USB C to lighting and 2 weeks down the line cable has broken at that Connector. I returned the item on the 14 January 2020 @ 09H00 and till today have not heard anything.

I need the replacement cable and compensation because Im calling after your company and nothing is being done.

I spoke to a gentlemen Friday the 15th to ask about all of the above and he said I will send you a email regarding everything we spoke about still waiting.

My petrol driven up and down because of defective products that Takealot sells and don't have the decency of communicating with the client.

My return number is RRN-b0f5-0a9f