Takealot Returns policy leaves no room for exception, only for poor customer service!

Good afternoon

Takealot order: ***7 - 27.05.2021

Such a long and winding story about the one bad customer service after another....here is not enough space in this review box to lodge my complaint!

How could 1 playstation remote of R900 have cost me 2 weeks of nagging and begging for assistance with a faulty product collect and swop!

How could i still have not found someone to assist - i have been a loyal customer for years?!

How come Takealot only sends out standard responses to lodge a return - surely situations differs and does their clients not have the right to voice their situations?

How can Takealot send courier collection notifications and supply telephone numbers to phone couriers which is not valid!

How many Takealot employees can make a promise to return a call and never do?? L AS STATED, IT IS THE ONE DISSAPPOINTMENT AFTER ANOTHER, THE LIST IS ENDLESS!!

ANY WAY THAT SOMEONE AT TAKEALOT CAN PHONE ME AND LISTEN TO MY SIDE OF THE STORY!

Sho