TAKEALOT RETURN POLICY SUCKS. Beware...

Heads up WRT Takealot's return policy. It sucks. I ordered a new 8 channel home security DVR plus cameras, rolls of wire 1TB HDD etc. The full kit for an installation. The box arrived, the goods were checked and all found to be correct. So I photographed all accessories and started installation. Cables through the roof, cameras mounted under the eaves, and all wiring connected to cameras a full day's work for my wife and I.

Last Job, terminate wires in the house, connect all cables and power up, only to find that Cyber Mart (The Seller) had mislabelled a 4 channel DVR as an 8 Channel unit. Takealot return policy is SEND EVERYTHING BACK, UNUSED IN THE ORIGINAL PACKAGING. I can't do that as I have already installed cables, cameras etc... So I send back ONLY the mislabelled DVR unit... They send the same unit back to me, they require the full order to be returned. I refuse... CATCH 22... The fun starts and I return the DVR with some scribbles to highlight Cyber Mart's error. Emails start... Cyber Mart wants everything returned so that they can check. I refuse again...

CHECK WHAT? I have told them repeatedly that all accessories are correct. The DVR is WRONG. Manufacturer's label says 4 Channel. Cyber Mart label say 8 Channel. Unit is 4 Channel. Final decision, the wrong unit will be returned to me; I told them they can keep it...

I WILL NEVER SHOP AT TAKEALOT AGAIN.