Takealot return pathetic

takealot is perfect when it comes to ordering something. I have spend over R64000 since July. All my orders have been delivered without any issues.

One of my orders was a complete refurbished PC, which comes with a keyboard, mouse, monitor and cables of course. The monitor was faulty compared to the others which I ordered, therefor I arranged a return on 30 Sept. The return was declined on 6 Oct stating that I never returned the entire order, namely the PC, keyboard, mouse and cables together with the faulty monitor. I mean really, don't be ridiculous!!!! I'm using the PC for work, how can you expect me to return it????

I have sent numerous emails to Sizakele Mondi requesting the return of my monitor. That is why I am complaining on HelloPeter as I'm getting no answers. I have contacted the original suppliers who are on standby to collect the monitor to sort me out.

Try find a contact number or even an alternative email address to send a request, there is NOTHING!!!!