1 reviews | Active since Feb 2017
Takealot removes e-books you bought, their staff and help database are clueless and they should actually rectify or refund people who bought e-books through them
I bought various e-books at Takealot through the years. I didn't see that they were going to remove the e-books from the catalogue in 2022, they shouldn't be able to remove something that you have purchased and own. It was already expensive buying the e-books. I wanted to reference one of the books which I wanted to use for a project now, and their knowledge base is out of date. So it's not only hidden that they removed the e-books in 2022, it tells you about a part of the user interface that doesn't exist anymore where you can find it, and basically all the money you spent buying the e-books are down the drain. This is the worst experience I've had with Takealot by far and I don't feel I can really trust them as a company by their attitude in not caring about the inconvenience and absolute thievery that took place by just removing the e-books. This is totally unacceptable and companies like Takealot should be held accountable for this.
