TAKEALOT REFUSING TO CREDIT ACCOUT

I requested a return for a faulty router on 18/01/2015. I was phoned the following day and told the router would be picked up that same day. The parcel was finally picked up two days later.<br> <br> Yesterday the return request was completed and I was told I was getting a replacement and not the credit as I requested. This because the router was older than 6 months. The router was 6 months and 1 day old yesterday. This seems like a real cheap shot from Takealot. Various newer versions of the router has been released in the mean time.<br> <br> I have been using their service since the days of Take 2 and I can't believe I am being treated this way.<br>