Takealot really does take a lot.

Takealot has grown too fast and now puts profits before people. We ordered an intex pool filter a while ago and once opened we realised a lot of the connectors were missing. The instruction manual clearly indicates all the parts and where they go yet of the 4 pieces we only received one. Our rerurn was logged MRRN-47YZG-ZK5J. On the 3rd of December we received am message that says the product is not elegible for return and the return is now concluded. I do not know how it is concluded as we have no pump and no refund?? Maybe its just me.... This is now the 3rd order from Takelot we have received with missing pieces. Now that the pandemic is over people should consider moving on from takealot or give their competitors a try. I'm still waiting for feedback from takealot. Really poor show.