1 reviews | Active since Jun 2015
Takealot Promo voucher deactivated
I was handed a Takealot voucher whilst out shopping at a local mall.<br> the voucher was for a R100 discount if the order was placed on the Takealot app.<br> There is a code on the voucher which should be entered when making payment.<br> I tried to make a purchase using the voucher.<br> Received an error saying: Customer does not qualify for coupon.<br> I mailed this to Takealot who at first said I was entering the code incorrectly. <br> I mailed them back to show that I had entered it correctly.<br> I then received this response:<br> <br> Regrettably we have to inform you that this promotion has been deactivated.<br> The code was made public through various unauthorised online platforms, and users were abusing the T&Cs by registering on multiple profiles and redeeming the code on multiple occassions.<br> Therefore in accordance with clause 2 of our T&Cs we have deactivated the campaign.<br> [URL Removed]<br> <br> I think this is absolutely pathetic. This company markets itself with discount vouchers and then deactivates them. That is terrible marketing and bad practice. Surely it is not difficult to deactivate a voucher after one person redeems it like loading airtime.<br> <br> What a pathetic excuse.
We're sorry to hear you feel this way, but the issuing of promotional coupons such as the one you're referring to is at takealot.com's discretion. As you've been informed this specific code was unfortunately grossly abused, hence our decision to deactivate the promotion.
The good news is we do these kind of promotions quite often and there's sure to be another similar opportunity around the corner.
Kind Regards,
takealot.com
We're sorry to hear you feel this way, but the issuing of promotional coupons such as the one you're referring to is at takealot.com's discretion. As you've been informed this specific code was unfortunately grossly abused, hence our decision to deactivate the promotion.
The good news is we do these kind of promotions quite often and there's sure to be another similar opportunity around the corner.
Kind Regards,
takealot.com
