Takealot: #promisesandneverdelivers

I placed an order for delivery on 5 Oct. 5 Oct came and went, no delivery. I enquired on 6 Oct, to be informed that the order was damaged in transit. I placed my own order agaim with delivery scheduled for 8 Oct. Delivery arrives, with an incomplete order. I call customer care at 16:48 to receive the message: our agents are resting, call between 7.15 and 22:00. I am. The days when a Hellopeter got you a phone call from Kim Reid appear to be long gone judging from my and other's experiences. Very poor.