Takealot poor service

I placed an order on the 31/09/2018 and at that time stock was available according to Takealot website, and was expecting a delivery on the 10/10/2018. Takealot send me a sms on Monday 10/10/2018 15:30 that they tried to deliver my parcel and that I was not available, THAT IS A LIE , I WAS SITTING IN THE RECEPTION AREA FROM 15:00 WAITING FOR THIS PARCEL. Then secondly takealot call Centre agent noted that the delivery person were never at the address for delivering the parcel. Then I was told it will be delivering on the next day before 11:00am 11/10/2018. Then I receive an e-mail that takealot cannot locate my address and will call me to confirm my address, they did not call me at all, I called them. And the address they have is still the same. funny enough is that this is not the first time they had to deliver stuff at this address. Worst of all is I had to do all the follow up. Manager of takealot just told me to wait for my parcel. Today 12/08/2018 I had to follow up coz no delivery sms were send, that I need to wait for 2/3 working days before they will deliver my parcel just like that. I feel they have a don’t care attitude towards customer because they already have your money. Order No; ********** 0