Takealot: Poor returns

When it comes to ordering, paying and receiving your products from Takealot, they are quite good and efficient at times. It is most appreciated but sadly when something needs to returned or questioned due to being sent the wrong item that was paid for, they are absolutely impossible to get hold of. They have no call centers or phone numbers to call snd to find an email to message them is a nightmare! Very disappointing and frustrating!! This needs to be addressed and rectified by Takealot.

Purchased a network cable and they sent me an HDMI cable. Now they are insisting that the supplier has no stock and they cannot replace the item when infact it is still advertised on their website... Terrible..

I don't think that I will conduct business anymore with them.