Takealot poor communication

Sent a TV for repairs, no feedback whatsoever. Just got my money back, if I wanted my money back I would have asked for it but I specifically asked for it to be repaired. If I knew takealot wasn't going to repair it (even though the option is given) I would have sent it to Hisense for repairs as TV wasn't even 7 days old. Poor communication from takealot, no number to call to rectify issue and wasting your time emailing them.