TAKEALOT - PATHETIC STAFF & TOTAL LACK OF SERVICE

Takealot's sheer lack of consideration, drawn out delays and blatant failure to revert to customers is atrocious!

My order had to be cancelled due to the Civil Unrest in KZN at the time. However, Takealot simply failed to revert to me regarding whether they were operating again or not - I had to find this out through some third party whose order was set to be delivered to them! I had spent over 1 month trying to get a single order complete, which is still incomplete.

Upon trying to re-order, one of my items were out of stock. The delay by Takealot was simply never address nor remedied! The online assistants are utterly ***********!! They fail to respond to direct queries and if they do reply, their replies are quite pointless.

I had enquired, TWICE, whether the "Free Delivery on First Order" would be revisited when I re-order as the cancellation was due to unforeseen circumstances - no definitive assistance on same, no attempt whatsoever to ensure this is revisited.

Nightmare of an experience from pathetic employees of a seemingly pathetic online company.