Takealot pathetic service

Takealot seems to be doing FNB's work for them by delivering their credit cards. Which I did not know until Takealot tried to phone me to do the delivery when I was not home. Make a long story short, I tried to call the the Takealot Call Centre that tried to phone me ON A MONDAY WHEN EVERYBODY ELSE IS WORKING and get told that, sorry, no-one is able to take your call. NO-ONE? Really? Then the stupid recorded voice on the other side, which I can barely hear because it is so unclear, tells me to write an email. Does not give me an email address and no email address is available on the website. HOW THE **** DO YOU EXPECT TO DO BUSINESS LIKE THIS? Why don't you just do us ALL a favour and close your doors permanently. With the level of service you are providing, if you don;t do something about your pathetic service, that will probably happen on it's own very soon anyway.