Takealot Pathetic

With the new online companies from abroad coming into South Africa, and I have been supporting them, I decided to do my first ever purchase from Takealot. So on the 6/5/2024 I decided to purchase goods to the R2800.00. Received my confirmation of payment, and my delivery date of the 10/5/2024, No Delivery!. On the 11th I call the Customer Care centre and a very helpful lady, Ilse, assisted me. I waited the whole day Saturday at home, as i was expecting my parcel to be delivered. By 18h00 No Delivery! I sent a mail to Ilse telling her how unhappy I am in Takealot. She apologized on behalf of the company. Very professional she was. Sunday, 12/5/2024, I sit at home the whole day, waiting for my parcel to be delivered, again by 18h00 No Delivery. Again I send a mail to Ilse, regarding the pathetic service of the Company. This morning I receive a email from Ilse stating that some of the items I ordered was not available at the moment, and as soon as it becomes available, my parcel will be delivered. Pathetic, Pathetic service Takealot. No wonder these other companies from abroad has seen a market in SA. When they promise a delivery date, it will be delivered, and If they don't make the deadline, your next order is discounted. Gatvol SA !!