1 reviews | Active since May 2022
Takealot pathetic
Here I am again with a complaint about the pathetic service from takealot it's been 2 weeks and 2 orders that were canceled by takealot due to them saying the supplier has. O stock but which is absolute lies. The supplier has stock, they are canceling orders because they increased their prices of the items... Bunch of *****'s... As for the customer service is absolutely pathetic.. I have wasted over R100 of airtime trying to get help and all they say is they have to escalate it. Ice spoken to supervisors who also promise the issue will be rectified but still nothing. I have to wait for a whole new process where they escalate it and log a new order which takes days, then the order gets canceled again.. I mean 2 orders and they canceled it twice in 2 weeks... As for the customer service Facebook team is pathetic. They take hours to respond and when they do they reply with total nonsense and I must wait for their reponse again.. Takealot yorul atr2a bunch of *********** people.
