Takealot order #***

On the 20th your driver wanted me to leave my house and drive to a near by mall because he doesn’t want to come to my house, he then cancelled my delivery.t” You sent me an sms saying he couldn’t get hold of me even though I lodge a complaint. Instead of asking “Omohemetse Maila” the driver to deliver my package at my door as your app says you scheduled my delivery to a week later?? Do you do door to door or not? Why must I meet drivers at the mall? And when am I getting my delivery as it is urgent???