Takealot Order

I made an order on Takealot on the 28/03/2025 for a next day collection which means I should’ve collected the order on the 29/03/2025. On Saturday the 29th I waited the whole day for a message to collect the order, I called Takealot the next day and I was told the order is still in transit. Monday morning I went to the Takealot pickup point in Canal Walk and I was told the order is still ins transit mind you this was a next day collection. Tuesday the 1st April I received an email to collect one of the item in the order because the other item got lost in transit and they will have to reorder. Friday the 4th I received another email to collect the item that was lost in transit. I placed the order on Friday the 28 of March only to receive the full order on Friday the 4th of April, I specifically chose the next day collection when I placed the order because I needed the item ASAP. If Takealot did not have the items for next day collection they should’ve specified so that I know when to expect the items. When the items were lost in transit I did not courtesy email acknowledging that they made a mistake I was just told one item got lost and they have made a new order. I’m not happy with service it was appaling.