TM
Terishka M

1 reviews | Active since Dec 2015

20 Feb 2017, 20:46

Takealot ... once again poor service and commitment

<p>I placed an order for two Belinger Haus items on a daily deal. </p> <p> </p> <p>Payment was made and today I get an email stating that takealot has cancelled my order and refunded me with a credit on the app! And that I should call to get this refunded to my card ... like really ... I should call them?! If anything, I'm not the one conveniently cancelling an order ... the least one can do it contact a customer. </p> <p> </p> <p>I am highly annoyed at the level of commitment it has to its customers. If suppliers are not able to do their bit, then clearly takealot doesn't screen them efficiently! </p> <p> </p> <p>I refuse to bare the brunt of such poor service... hell or high water ... I want the items I ordered ... not a refund to the app account!</p>

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