Takealot ON THE WAY OUT OF BUSINESS

Arrangements were made by email last week with Take a Lot to collect four (4 ) items all at one time to day . However the driver called at my home and only had a request top collect 2 items .

Of course very inconvenient and complained on their website.

I was informed that the collection of two of the items had been cancelled, by whom….. no answer.

I requested their website consultant Chad J to arrange for a special collection of the other 2 items at time that was more suitable for me. This was Take a Lot's error and if there wish to keep me as a customer , they need to make amends and either collect in the morning or in the afternoon as i was not willing to spend another full day waiting for them.

In place of responding to my request , its was simply ignored ! Can you believe ,I was simply sent two (2) SMS’s one for a collection before 5pm tomorrow and another one for a collection for the same 2 items for a collection on Wednesday before 5pm. What is one to make of that ?? The left hand of the same person does not know what his right hand is doing !!!

It used to be a pleasure buying from Take a Lot where on could reschedule a delivery or collection in the SMS but that fantastic facility haven knows why has been remove. It’s become so frustrating and a full time time task to deal with a Take A lot delivery/collection …I'VE HAD ENOUGH !!!!

I decided to rather get in my car and deal with Pick n Pay ,Makro etc and take as little as possible or nothing form Take a Lot .

With poor service like this ,I predict Take a Lot’s days are numbered when Amazon are fully operational South Africa.