aA
amielmaharaj A

1 reviews | Active since Sept 2016

18 Sept 2016, 16:08

Takealot of trouble to get what i paid for

<p>Ordered a set of Ernie Ball power slinky acoustic strings last week. Received a completely different set. Thereafter, placed another order and gave these guys the benefit of the doubt</p> <p>Ordered a pack of 3 sets of Ernie Ball power slinky strings. Received one set. phoned in to Takealot. Disinterested and unhelpful staff. Pathetic. Refused to sort anything out. After I explained the situation I still get asked what the problem is.</p> <p>Last week I received the wrong strings as well. Ordered power slinkies and receives Earthwood instead.</p> <p>Is someone adding sleeping pills to your water supply? Are you that disinterested that these problems mean nothing to you?</p> <p>NEVER AGAIN. This is enough nonsense for one lifetime.</p> <p> </p> <p> </p>

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Replies (2)
takealot.com
takealot.com's reply18 Sept 2016, 16:43
Official

Hello Amiel-Jarred-Maharaj,

We are terribly sorry that you received the incorrect products.

Thank you for taking our teams call today and granting us the opportunity to rectify this matter.

We have escalated your concerns accordingly and our team will reach out to you with feedback tomorrow.

Regards
Takealot.com

aA
amielmaharaj A's update19 Sept 2016, 19:38
Reviewer Update

That would be great if anyone had actually bothered to contact me today. Just another example of pathetic service.