Takealot of secondhand things please
<p>What a horrible experience i got from takealot.com, i bought pots and pans from them and when i got them it was clear that they were not new, i then asked for all the pots and pans to be exchanged! When i got the first two pots of the exchange there was still food or something in them, the lids had water marks on them and the pots were scratched. Both times the packaging was damaged and clearly opened before. The client service manager pretended like he was doing me a favor to exchange them because he said he is ALLOWING me to exchange them after 8 days even though I was in contact with them from the day after I got them. I would also like to point out that the website states that I have 30 days and the consumer protection act provides me with 6 months or a reasonable period of time. Needless to say I'm retuning everything and i want my money back.</p>
Hello Jessica-Honiball,
We are terribly sorry that you received your goods in the unacceptable condition you have described.
Thank you for taking our complaints teams call and granting us the opportunity to take the necessary steps in concluding your request.
We will stay in touch to keep you inform about the progress of your returns.
Regards
Takealot.com
Hello Jessica-Honiball,
We are terribly sorry that you received your goods in the unacceptable condition you have described.
Thank you for taking our complaints teams call and granting us the opportunity to take the necessary steps in concluding your request.
We will stay in touch to keep you inform about the progress of your returns.
Regards
Takealot.com
