TAKEALOT OF OTHER PEOPLES MONEY and deliver nothing !!!!!

As with most of the 1950 recent complaints against takealot I have the same problem. I placed an order, and paid for 4 items in enough time to get them before christmas. Takealot delivered 3 items correctly and delivered 1 item that I did not order. The very next day takealot was there to collect the incorrect item but have failed to give me my correct item. They have been close to impossible to speak to and when I have managed to speak to someone all I get is lies and arrogance. The so called delivery team has not been able to tell me when or even if I will get my missing item. Maybe a class action lawsuit should be considered against Takealot because if you do the math they are sitting with millions of rands of other peoples money that they have taken and have not delivered ....... that is construed as theft. This is my first time buying and it is definately my last. I refuse to give some corporation money in advance for goods that I am unsure of if i will ever receive. The amount of time spent phoning and sending emails is ludicrous trying to get resolve. Takealot you are uselss and on the brink of being *******.