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shaheedah A

1 reviews | Active since Jul 2011

24 Sept 2015, 18:34

TAKEALOT OF ****

I bought ebooks from Kalahari I never needed it now that i need it for my thesis I can't download it. For a month and about 4GB later I still can't download the books because I can't download the ereader. Five people from takealot and none can help me and they have the audacity to say they tried to contact me. Maybe once and they call that several times. With the time and money I wasted on them I could just as well have bought the hard copies. Your service are pathetic and incompetence rule. What next suppose I won't get my money back.<br> You cannot complain about me being impatient because I have been more than very patient for a month and my patience have reached its level. I'm disgusted with your putrid and pathetic service. Then you have the nerve to boast about awards you received says a lot about the quality

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Replies (1)
takealot.com
takealot.com's reply24 Sept 2015, 18:50
Official
Hello heedah,

We're sorry to hear about the troubles you've had with your eBook purchase and for the frustration this has caused you. This is a matter only our eBooks department can assist with. We'll instruct our complaints team to liaise with them in the morning to get more insight into the matter. They'll be in touch with you tomorrow once they've gathered the necessary details.

Sincerely,
Takealot.com