Takealot... of chances

Is it just me, or has takealot taken a dive recently? They used to be my #1 go to store, but they have now disappointed me 5 times in a month. I ordered a mouse, it was cancelled once (while still in stock), 2nd time when I received delivery I received a beret and today I get 10 sheets of quality gift wrap tissue with the mouse barcode sticker. What a joke! 2 other Xmas presents I have ordered were later cancelled, but are still showing in stock. I hope they get their act together soon, I am not a happy customer