Takealot of chances
<p>Absolutely appalled. I thought after four shockingly delayed arrival of orders, each with the expectancy delivery time of a mere week, this week turning into month's wait for each of my orders. One of these orders were in actual fact my university textbooks, shocking.</p> <p>Zando, their associates treated my fiance's order with complete disregard, never giving a straight answer as to when his package was arriving or why it was taking triple tge amount of expected and promised time.</p> <p>I decided to give Takealot another chance in July, again nonchalant and late. Part of the order was a gift for my mother, I didn't test the product as it was a gift for her farewell yesterday. The product did npt solar charge even after 27 hours of exposure, it's working glory lasted around 7 minutes after which it switched off, I decided to pack it away and it being made of electrical wie abd tubing I never expected it to snap in three different places.</p> <p>I am beyond the point of disappointment. </p>
Hello enya-pier-de-jongh,
We are so sorry to learn of this unpleasant experience with your latest orders with us.
It was not our intention to disappoint you and would appreciate the opportunity to clarify the matter.
We have tried to reach you telephonically without success and have sent you an email in the meantime offering assistance and an alternative contact number, as one of our team members will try to contact you again tomorrow.
Kindly awaiting your reply.
Regards
Takealot.com Team
Hello enya-pier-de-jongh,
We are so sorry to learn of this unpleasant experience with your latest orders with us.
It was not our intention to disappoint you and would appreciate the opportunity to clarify the matter.
We have tried to reach you telephonically without success and have sent you an email in the meantime offering assistance and an alternative contact number, as one of our team members will try to contact you again tomorrow.
Kindly awaiting your reply.
Regards
Takealot.com Team
