Takealot not meeting up to a promise

Hi Team, I ordered an item on Takealot.com on the 27 November 2020 and my delivery date was scheduled for the 30 November 2020 before 17:00. I waited the entire day for my delivery,it never came, I was never contacted whatsoever, so I decided to contact Takealot to let them know via email. I got a reply from Craig letting me know that my parcel is being rescheduled for 1 December and "... driver delivery will contact me prior... " Till today the 1 December no word from Craig, delivery has made it to my doorstep not even a flipping sorry for inconveniencing me in any way.

I am very angry and disappointed!